With the booming usage of chatbots in organisations, we already started experiencing this AI based technology, which is designed to conduct conversations with humans via auditory or textual methods. This cool technology can understand human emotions and act proactively, suppress language barriers, and give recommendations with an increased speed- explains why it is the latest buzzword!
You might think “our new friends” chatbots are based on a new technology. Well, you’re wrong! The History Chatbots starts in 1950, with Turing Test published by Alan Turing, which speculated the possibility of creating machines that think. In order to pass the test, a computer must be able to carry on a conversation that was indistinctive from a conversation with a human being.
Want more? Download our infographic to learn how Chatbots has shaped our daily lives throughout the years (without us noticing it) and know more about the History of Chatbots!